FAQ
Clearing Confusion: Simplified Responses to Common Queries.
How long does it take to process and deliver my order?
We process and dispatch orders within 48 hours. Delivery typically takes 3-7 business days, depending on your location. For Express Shipping, dispatch is within 24-36 hours, and delivery takes 2-5 days.
Are there any special conditions for Personalized or Pre-order items?
Yes, Personalized and Pre-order items require up to 10 working days for production before they can be dispatched. COD is not available for these items and for orders exceeding Rs 1500.
How can I track my order?
Tracking details are automatically sent via text messages.
What are the shipping charges for international orders?
We offer free shipping on international orders over $150. For orders below $150, a flat fee of $ 20 is applied. International orders are delivered within 7-15 business days.
How do I avail same-day or urgent delivery in Jamshedpur?
For same-day or urgent delivery in Jamshedpur, contact us at +91 93116 84536 between 10 AM and 7 PM, Monday to Saturday. You can also pick up your order from our warehouse/Flagship Store in Ram Tikri road, Jamshedpur, at no extra charge.
